1. Venture Plan Subscription

The Venture Plan subscription on InvestorBase.io is priced at $39. This subscription provides access to premium features and resources designed to support startup founders in their entrepreneurial journey.

2. Refund Eligibility

a. Non-Satisfaction: If you are not satisfied with the Venture Plan subscription within the first 2 days of purchase, you may be eligible for a refund. To request a refund, please contact our customer support team at support@investorbase.io and provide the necessary details of your purchase.

b. Technical Issues: In the event of technical difficulties or issues that prevent you from accessing or utilizing the Venture Plan features, please contact our customer support team for assistance. We will make reasonable efforts to resolve any technical issues promptly.

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3. Refund Process

a. Refund Requests: To request a refund, please contact our customer support team at support@investorbase.io within 2 days of your purchase. Provide the necessary details of your purchase, including your order information and the reason for the refund request.

b. Refund Approval: Refund requests will be reviewed on a case-by-case basis. We reserve the right to refuse refund requests that do not meet our refund eligibility criteria.

c. Refund Method: Approved refunds will be issued back to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed and reflected in your account.

4. Exclusions

a. Community and Expert Advice: The Community and Expert Advice provided by InvestorBase.io is offered free of charge and is not eligible for refunds.

b. Third-Party Services: Please note that any fees or charges associated with third-party services or products linked or recommended on InvestorBase.io are subject to the refund policies of the respective third parties.

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5. Changes to the Refund Policy
   
   

InvestorBase.io reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically for any updates or changes.

If you have any questions or concerns regarding our Refund Policy, please contact our customer support team at support@investorbase.io